We gladly accept returns, exchanges, and cancellations
Contact us within: 7 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours purchase
We accept returns only on selected purchases. If any product purchased from our shop are returned unopened and unused within 7 days of purchase. Return address will be stated on parcel. Please be patient for refund to process.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.